Cookie Policy

This Policy was last updated on 07 May 2021. Further changes or updates to this policy will be made available on the Updates page of our website.


When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience, and for advertising purposes.

Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page. We use it to identify you when you return to the website. We may also use it to track your use of this website.

You are free to decline our cookies if your browser permits but doing so may interfere with your use of the Service. The information we store in the cookie is not Personal Information but a number that we generate and could not be used to lookup a user's Personal Information without the proprietary OrbitRemit system.

We use the following categories of cookies on our website:

Essential Cookies

These cookies are essential to support core site functionality such as providing secure log-in.

Tracker NameTracker DomainPurpose
__privaci_cookie_consent_uuidsecuriti.aiThese are required to support core functionality of the SECURITI.ai consent solution. The cookies help maintain and honour consent preferences submitted by the user.
__privaci_cookie_consent_generatedsecuriti.aiThese are required to support core functionality of the SECURITI.ai consent solution. The cookies help maintain and honour consent preferences submitted by the user.
__privaci_cookie_consentssecuriti.aiThese are required to support core functionality of the SECURITI.ai consent solution. The cookies help maintain and honour consent preferences submitted by the user.
__zlcstorewww.orbitremit.comThis is used to a store visitor's account settings locally for Live Chat functionality provided by Zendesk.
__zlcmidorbitremit.comThis is a Zendesk cookie that preserves users states across page requests.
or_reforbitremit.comThis is an internal cookie to help us run our referral program

Analytics & Customization

These cookies analyze usage for site optimization.

Tracker NameTracker DomainPurpose
ZD-suidwww.orbitremit.comThis is for Zendesk analytics: Stores a session id for Sunshine (if Sunshine functionality is being used)
ZD-buidwww.orbitremit.comThis is a for the Zendesk Web Widget; Collects Machine ID for use in Sunshine (if Sunshine functionality is being used)
_gaorbitremit.comThe _ga cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assigns a randomly-generated number to identify unique visitors.
_gatorbitremit.comThe _gat cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gidorbitremit.comGoogle Analytics cookie used to Used to distinguish unique users.

Advertising

Tracker NameTracker DomainPurpose
IDEdoubleclick.netAds targeting cookie for DoubleClick
_fbporbitremit.comAdvertising cookie set to display targeted promotions/advertisements based on your interests and interactions with our website and other websites across the web.
xsfacebook.comFacebook allows us to link to social media on our sites. Facebook use cookies in order to help with security and suspicious login activity, especially around detection of bots trying to access the service.
sbfacebook.comThese cookies are used by Facebook to support social sharing and the integration of Facebook services.

Performance and Functionality Cookie

These cookies facilitate measurement and analytics for improved browsing experience.

Tracker NameTracker DomainPurpose
vuidvimeo.comThis domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing.
datrfacebook.comFacebook cookie which can be used for tracking users. Facebooks states the purpose of the datr cookie is to identify the web browser being used to connect to Facebook independent of the logged in user. This cookie plays a key role in Facebook's security and site integrity features.
ZD-arturoswww.orbitremit.comThis is a performance cookie from OrbitRemit Global Money Transfer. OrbitRemit is an online money transfer service, providing a fast and secure way to transact cross border money transfers.
sendCurrencyorbitremit.comThis is a performance cookie from OrbitRemit Global Money Transfer. OrbitRemit is an online money transfer service, providing a fast and secure way to transact cross border money transfers.
continuous_play_v3vimeo.comCookies for Vimeo player and proper functioning
playervimeo.comThis first party cookie created by Vimeo is used to remember user's player mode preferences.
ZD-storewww.orbitremit.comThis is for Zendesk functionality. It ensures consistent presentation of the Web Widget when an End-User navigates to a new web page.
ZD-settingswww.orbitremit.comThis is for the Zendesk Web Widget: Stores a hash of settings so that we don't keep sending requests to the Zendesk backend.
c_userfacebook.comThis is a Facebook functionality cookie used to store a unique user ID.

New Zealand: OrbitRemit is supervised by the Department of Internal Affairs (DIA) as a money remitter. OrbitRemit is listed as a reporting entity with Company Number: 2174112 and NZBN: 9429032555066| Financial Service Providers Registration: FSP7721

1/182 Vivian Street, Te Aro, Wellington, 6011, New Zealand

Australia: OrbitRemit is regulated by the Australian Securities and Investments Commission (ASIC) and registered with the Financial Intelligence Unit (AUSTRAC) as a money remitter. Australian Financial Services Licence (AFSL) number: 470646, AUSTRAC registration number: 100439420

388 George St, Sydney, NSW 2000, Australia

© Copyright 2008 - 2024 OrbitRemit Limited

New Zealand: OrbitRemit is supervised by the Department of Internal Affairs (DIA) as a money remitter. OrbitRemit is listed as a reporting entity with Company Number: 2174112 and NZBN: 9429032555066| Financial Service Providers Registration: FSP7721

1/182 Vivian Street, Te Aro, Wellington, 6011, New Zealand

Australia: OrbitRemit is regulated by the Australian Securities and Investments Commission (ASIC) and registered with the Financial Intelligence Unit (AUSTRAC) as a money remitter. Australian Financial Services Licence (AFSL) number: 470646, AUSTRAC registration number: 100439420

388 George St, Sydney, NSW 2000, Australia

© Copyright 2008 - 2024 OrbitRemit Limited