Acceptable Use Policy (AUP)

This Policy was last updated on 12 August 2019. Further changes or updates to this policy will be made available on the Updates page of our website.
  1. How You Can and Cannot Use our Services
    1. You may use our website, App and Services only for the purpose of finding out about, accessing or using the Services.
    2. When using our Services, you must do so in a manner that is lawful, ethical and considerate of other users and potential users.
    3. You may not use our Services in any way that:
      • is unlawful or fraudulent, abusive, harmful or attempts to evade tax
      • assumes another person's identity or authority
      • compromises the security of any OrbitRemit Service, App, website or third party network, system, server, or account
      • to impersonate OrbitRemit, OrbitRemit personnel or any other person or entity
      • in any way that restricts or inhibits anyone's use of OrbitRemit's services
      • attempts to reverse engineer, dissemble or otherwise misuse OrbitRemit's intellectual property rights in the Services, website or App
      • introduces or is likely to introduce harmful programs such as viruses or spyware
      • provides or operates financial services without a required licence
    4. When using our Services you must:
      • guard against any misuse which aims to disrupt our website, the Services or any third party;
      • not copy or use any part of our Services in breach of our Terms
      • not access our Services without appropriate authority
      • not interfere with, damage, or disrupt our Services, website; the equipment or network on which our website operates or is stored,
      • not use your Account in a way that is likely to result in complaints, disputes, reversals, chargebacks, or other liabilities to any person
  2. What we can do if you breach this AUP
    1. If we consider that you have breached this AUP we may:
      • terminate or suspend your use of or Services;
      • if we consider it appropriate report such action to any regulatory or other relevant legal authority and/or take legal action against you
  3. Changes to this AUP
    1. We may change this Acceptable Use Policy at any time by amending this page.
  4. Meanings
    1. Words defined in our Terms have the same meaning in this AUP
    2. Services includes the provision of our website and App
    3. Use in this AUP includes visiting or browsing the website, downloading the App, searching or using the App or website.
    4. Doing something referred to in this AUP includes attempting to do such thing.

OrbitRemit is a global foreign exchange service regulated and authorised by the Financial Conduct Authority (FCA) in the United Kingdom to provide Money Remittance and Payment Services under the Payment Services Directive (PSD) of 2009.

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